Privacy Policy

This Privacy Policy explains how MyHostingPros ("we", "us", "our") collects, uses and protects your personal information when you visit myhostingpros.com, create an account, or use our hosting, domain and related services.

1. Information we collect

• Account details: name, company name, email address, phone number, postal address and country.
• Billing details: invoices, transaction records and payment status. Card payments are processed by our payment providers, and we do not store full card numbers on our servers.
• Domain registration data: registrant, administrative and technical contact details, as required by the domain registry and ICANN.
• Technical data: IP address, browser type, device information, login times and server logs.
• Support communications: tickets, emails and WhatsApp messages you send us.
• Cookies: session and preference cookies needed for the client area and checkout to work.

2. How we use your information

• To create and manage your account and deliver the services you order
• To process payments, send invoices and handle renewals
• To register and manage domain names on your behalf
• To provide technical support and send service, billing and security notices
• To prevent fraud, abuse and unauthorized access
• To meet legal, tax and regulatory obligations
• To send product updates and offers, only where allowed. You can unsubscribe at any time.

3. Sharing your information

We do not sell your personal information. We share it only with:

• Payment processors, to complete transactions
• Domain registries and registrars, as required to register domains
• Data center, infrastructure and software license providers that help us run the services
• Law enforcement or authorities, where the law requires it or to protect our rights and users

4. Your website data

Files, databases and emails you store on our servers belong to you. We do not access them except to provide support at your request, to maintain or secure our systems, or where the law requires it.

5. Data retention

We keep account and billing records for as long as your account is active and afterwards as long as required for legal, tax and accounting purposes. Hosting data is deleted after a service is terminated, following our standard retention period.

6. Security

We use reasonable technical and organizational measures to protect your data, including encrypted connections (SSL/TLS), access controls and monitoring. No system is completely secure, so please keep your passwords safe and use two-factor authentication where it is available.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses of it. To make a request, contact us using the details below. We may need to verify your identity first.

8. Children

Our services are not intended for anyone under 18, and we do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. The latest version is always posted on this page, with its effective date at the top.

10. Contact